Chip card technology is the new global standard in fraud protection, and checking out with your chip card is simple and secure.

Step 1: Insert your card with the chip toward the terminal, facing up. Leave the card in until the transaction is complete.

Step 2: If prompted, verify your transaction by entering your secure PIN.

Step 3: When the transaction is complete, remove your card.

We’re dedicated to ensuring your transactions are as safe and secure as possible. If you make purchases using your debit or credit card, here’s what you need to know about the extra security measures we’ve put in place:

What’s changing?

Debit

You can no longer run your debit card as credit. You’ll now be required to use your secure PIN to verify your transaction.

Credit

As part of the switch to chip cards, some financial institutions may require a secure PIN to verify your transaction. If so, you’ll no longer sign your name to verify your purchases.

Why’s it changing?

Debit & Credit

Requiring your PIN is the most secure way to verify that you are you. A signature can be forged, but requiring a secure PIN makes it more difficult for stolen or counterfeited cards to be used in our stores.

What do I need to do?

Debit

You’ll need to know your secure PIN code for debit card purchases. This may be the same PIN you use for ATM transactions.

Credit

Contact your financial institution if you do not know whether or not you’ll be required to enter a secure PIN.

Corporate & Business Credit Cards

There is a higher probability your financial institution will require a secure PIN to verify these types of credit card transactions.

What are the benefits of using a chip card?

The biggest benefit of using a chip card is the reduction in fraud resulting from counterfeit, lost and stolen cards. Chip card technology supports enhanced cardholder verification methods to make transactions more secure.

Why do I need to enter my PIN at checkout?

Whenever you use your chip card, a unique one-time code is generated that is nearly impossible to duplicate. Entering your secure PIN is an additional step to verify your transaction.

What if there isn’t a chip enabled terminal at checkout?

No problem! Simply swipe your card to complete your transaction.

For more information, contact your financial institution.